FAQs | Products & Services

Our friendly, knowledgable customer service team is available to answer your questions Monday through Friday between 9:00am and 5:00pm EST. You may contact them via email at support@ask-services.com, or telephone at 888.416.1313. To serve you better, please include your name, telephone number and order number in any correspondence.

Many questions may also be answered on our eServices web site. Just log in and your order status is only a click away.

ASK Services provides services in Michigan, Ohio, Indiana, Illinois and Maryland. Most products are offered in every county, call your ASK representative for specific jurisdictional coverage questions.

Fax, email, Web, and most overnight and standard shipping options.

A UCC liens unattached commercial property both tangible and intangible (i.e., cattle or cash). A Fixture Filing is a lien against goods that are permanently attached to commercial property (i.e., barn).

Yes- UCC’s are filed with the SOS. Fixture Filings are filed in the Real Estate records at the county ROD.

All financing statements are filed with the Secretary of State except fixture filings, which are filed with the County Register of Deeds. This recent change became effective on July 1, 2001 when Revised Article 9 changes became effective. In order to obtain a complete and accurate search, we recommend that both county and state records be searched.

The Secretary of State will only search for UCC Financing Statements based on the exact name listed on the request. We recommend verifying your debtor information through our Corporate Verification search to ensure that the debtor name and address are correct when submitted to the state. This will ensure that all effective statements against your debtor are pulled accordingly.

All federal, state, tax and judgment liens are recorded with the Register of Deeds in the county where the debtor is located. Tax liens against companies can also be searched at the Secretary of State.

Turn around times vary from county to county and state to state. For most requests, you can expect 24-72 hour turn around from the time we receive your order.

All non-Michigan based corporations registered to do business in the state of Michigan are required to list a business with a street address in Michigan, who can receive legal documents on behalf of the corporation. Please contact your ASK Services Representative for more information on how to get started.

Turn around times vary. for most requests, you can expect 24-48 hour turn around from the time we receive your order.

Certified copies are available for articles and amendments for an additional charge.

Fax, email, Web, and most overnight and standard shipping options.

ASK Services provides services in Michigan, Ohio, and Indiana. Most products are offered in every county, call your ASK representative for specific jurisdictional coverage questions.

Yes, ASK Services can perform searches for both Felonies and Misdemeanors.

The fee charged by the court to search their records.

We search back 7 years when conducting criminal records searches. A ten year search option is available on most criminal products.

We can search both circuit and district courts to access a list of dockets and/or copies of all civil suits filed.

We can search each court and provide copies of dockets, and any item in the case including exhibits.

Turn around times vary from county to county. For most requests, you can expect 24-48 hour turn around from the time we receive your order.

All standard product pricing is indicated on our web site before order confirmation. Fees can vary depending on the service and jurisdiction selected. Factors affecting fees can include delivery method, copy costs and court access fees. If further clarification about pricing for a particular product or jurisdiction is necessary, please contact you’re ASK Services representative before placing your order.

Web, email, fax, and most overnight and standard shipping options.

Yes we do. We offer a full range of commercial property services. Visit the Commercial Services page to find out more.

A property document retrieval means that we will obtain copies of the requested real property document(s), such as a deed or mortgage. A Property Document Recording means that we will file your real property document with the appropriate Register of Deeds office and send you the recording information.

Yes. An Update may be ordered up to six months after ASK Services completed the search. To do this, you will first need to locate the order:

• Login to eServices.
• Click on Order Status
• Using the drop-down menu, choose your method of look up (ASK Web Tracking Number, ASK Service Number or Your Project Number).
• Enter your ASK Web Tracking Number, ASK Service Number or Your Project Number.
• Press your Enter key.
• Next, click the Order Update button.
• Enter the Effective Date.
• Press your Enter key.

The Order Update button is not available because the search you wish an update on was completed more than six months ago. You will need to place a Current Owner Search.

Yes.

• Login to eServices.
• View the order by using the Check Status tool.
• Click the Order Copies button.
• Select the copies you wish order.
• Click Enter.

Yes.

You can modify your account profile using our web site. This means that you can change your email address, password, shipping or billing information anytime and as often as you require.

• Click the My Account button.
• Modify the desired information in your account profile.
• Click Enter.

And, as always, our friendly Customer Service representatives are available to assist you via email or teleophone if you prefer.

Email support@ask-services.com or call 888.416.1313. Our Title Services experts will work with you to find the perfect product to match your needs and facilitate your web ordering.

Email support@ask-services.com or call 888.416.1313. We will make sure this becomes available to you.

Yes. Before submitting your order you will have an opportunity to review your selection and pricing. The price of the search will appear at the top of the ordering screen after you select the type of search and specify the county.

Please note: The basic service fee does not include copies. Copy fees are charged per page. Copy fees vary depending on the jurisdiction.

On step 2 of 4 of the ordering process, you can place your cursor on the ? next to the type of search you are interested in. A box will pop up with brief list of what’s included in that search.

You may indicate N/A in the appropriate fields. Be advised that incomplete information may delay your order.

To ensure that you receive a copy of all documents referenced in your search, simply check the box next to Full Copies of All Documents.

For your convenience, we have provided a box called Additional Information for this purpose.

If you discover the mistake before you click Confirm, you may use your browser’s Back button to make your changes. If you have already clicked the Confirm button email support@ask-services.com or call 888.416.1313.

Click the New Order button at the bottom of your browser page.

Yes. To check on the status of a individual order:

• Login to eServices.
• Click on Order Status.
• Using the drop-down menu, choose your method of look up (ASK Web Tracking Number, ASK Service Number or Your Project Number).
• Enter your ASK Web Tracking Number, ASK Service Number or Your Project Number.
• Press your Enter key.

• Login to eServices.
• Look up the order using the Check Status tool.
• Choose the format you wish by clicking on either the PDF or TIF button.
  You will need Adobe Acrobat Reader to view the PDF version. You will need a TIF viewer to the TIF version. Links to free viewing software are provided on the right side of this page under the Tools & Resourcesheading.

In some cases we can cancel an order. Contact Customer Service as soon as possible. We can cancel the order only if the order has not been completed.